Vendor Managers’ Competencies
Assessing and preparing for the required competencies to manage vendors needs to be part of the overall outsourcing planning. There are definite benefits in having the right competencies (capabilities) in place, as well as risks and costs of not having the right capabilities. There are combinations of key factors that determine what are the priority competencies for any given outsourced project, and what are the best development options to build the capabilities required.