When a vendor disappoints…
What happens when the vendor you engaged does not meet your expectations? Maybe they did not deliver up to standard, were not as prompt or timely as you hoped, or were difficult to deal with. Sure, there are financial ways to offset this, but at the end of the day, the job did not get […]
« go back — keep looking »Index - All Posts
- Leadership and Vendor Management
- Leadership: Vendor Managers Careers
- Vendor Manager – a Career?
- Vendor Managers’ Competencies
- Plan Vendor Manager Training
- Skills Needed to Manage Vendors
- Program Vs Project Managers
- What Do Your Metrics Measure?
- Practical Terminating Factors
- Learn to Manage Outsourcing
- Agreements & Vendor Managers
- Terminating Vendor Relationships
- Handling Service Level Changes
- IT Professionals Manage Vendors
- Maintaining Vendor Competencies
- Is a Contractor an Employee?
- How is Your Vendor Structured?
- When a vendor disappoints…
- Ego in the Relationship – Audio
- Watch those assumptions
- Engaging Vendors, Purchasing Departments, Ancient Rome
Categories
- Assigning work
- Call center
- Careers
- communication
- Competencies for Vendor Managers
- Contracts & Agreements
- Defining the work
- Handling corrections and changes
- Leadership
- Learn to manage vendors
- Managing projects
- Metrics
- Mindsets
- Negotiating
- Partnering
- Program Manager skills
- Project Leader skills
- Selecting and Engaging
- Service Levels
- Terminating vendors
- Think180
- Training
- Transition project or program
- Vendor Competencies
About Think180
Think180 helps companies get best results with service providers (vendors). Our core product is an in-house customizable workshop for Vendor Managers, or entire teams who outsource. This has been run for many clients, including Palm, Philips, Harrah's, BP USA and Canada, Vantive, Alkermes, Avaya, Government of Canada, Fidelity Investments, Quantlab and others.
We now also can offer live and interactive videoconference services and webinars, Training Modules for team events, planning tools and consulting on Vendor Manager competencies, and 1:1 coaching for individuals with videochat (desktop and mobile) on managing vendors.
Call Jim Everett 310.346.8042 for more information to assess if these service are of value to you.